anyway, i have been having problems with the touch screen for a few weeks. It freezes at times and only works when i take out the battery and put it back in.
anybody else have this problem?
Just got done chatting w/ sprint and they said to bring the phone to sprint... which is right around the corner from me. of course it will start working fine when i get there.
Mine freezes as well, and it also has phantom symptoms, it will touch and the screen moves on its own. It even calls people when no one is touching it. The only way to stop it is to hit the power button and turn off the screen, turn it back on. It will work for a little while then it acts up again. I even reset my phone back to factory settings and this did not solve the problem. I give up and am going to buy a different phone!!!
It sounds as though you have completed all of the steps that you can for
troubleshooting steps in trying to isolate the problem! The next step would be
to reach out to my team mates in our customer service. The contact information
can be found on our website at http://www.htc.com/support.
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