Camera has green lines

  • rated by 0 users
  • This post has 9 Replies |
  • 4 Followers
  • Anyone else seeing this?  A google search has revealed the problem and the solution, but I wanted to post it here so HTC gets an idea of how big the problem is.

    I returned my first phone the very next day because the camera started showing green lines across the screen.  The pictures seemed to be fine at first, but the preview had green lines, and soon even the picture quality degraded.

    Now when my new sensation started having this problem, I googled the problem again, and the solution is to take out the battery, which works, but speaks of an underlying quality problem with the phone.  Anyone else having this problem?

  • I got this phone the day after the release date.  That night, the green lines appeared.  I, too, had to send it back the day after I got it.  Then I got a new one.  3 days ago the green lines appeared again.  I just now google'd it and found this response.  So I took the battery out like suggested and that worked.  Yes, it must be some kind of software glitch because it doesn't seem to be a one phone/one time deal.  Very frustrating for the amount of money I paid for this phone, but glad to have found a temporary solution.

  • I also had the same issue. Phone is only 10 days old. Anyway to fix it all I had to do was to restart the phone. Some others have turned it off, removed the battery and then put it back again which also seems to work. Guess the interesting question is why it happens at all?

  • Just posting to say that I am now on my second Sensation, second phone to have this problem (in less than 20 days). Some have suggested installing the system update will fix it, but the reason I returned my first phone was that after doing the update, my phone force killed itself several times each day. I'm leery of trying that again. How often is this happening for people? I don't want to be stuck with a phone I'm constantly having to reset. This is very disappointing for such a high-end phone. I know the first version usually has issues, but this many issues? That are all quite severe? Seems unreasonable. 

  • I had the same problem and yes I did a battery pull and it never happen again but that happen before I received the o.t.a update  that was the only problem I had however I'm thinking about rooting because this is my second android phone and they perform 200% better and faster after they have been unlocked and rooted and all glitches go's away after they are unlocked and rooted and also get rid of the bloatware you know like all the t-mobile stuff you don't want and keep the one's you do want

  • Are you useing any apps downloaded from the market I have some apps the will cause it the phone to force close therefore it may knot be the phone it self it could be the apps you have installed from the market keep in mind these phone are new and most apps and high end games aren't compatible with htc sensation yet I've been through it all ready

  • I have the same problem.  I wonder if this is caused by any 3rd party apps?

  • This just happened to me, too. I'm so glad to learn that taking the.battery out and then putting it back in works (powering off didn't do it). But I'd love to know how to get all the extra apps off if here anyway - who do I ask to do that for me? T-mobile? (Jslim38 called ut :"unlocking and rooting" - I think that's what it referred to?)

  •  


    Hey @bekruse, I’m glad to hear the battery pull method worked for you! There isn’t a supported method of removing the apps that came preloaded on your phone from your carrier.


    To get the most out of your resources available on your phone, you can go to your settings > applications > application management > all > menu button > sort by size. From here you should see all of the apps on your phone listed from largest to smallest. If any of those apps are above 10MB in size, I recommend tapping on the app and try moving it to the SD card if that option is available. This should free up valued memory for your phone to function better!


    Alternatively, you can also choose to tap clear data on the chosen apps of your choice; this will reset the app back to the state it was in when you first began using it. Caution should be used when doing this though as any data associated with the app will be lost. You should backup any important data on your phone before experimenting; hope this helps!


     

Page 1 of 1 (10 items)