* UPDATED 6 Jul 2010 *

Note: I'm also attempting to keep this list synched with a post I started on the android forums at:

http://androidforums.com/sprint-htc-hero/82618-2-1-problems-issues-quirks-7.html

Problems -

- ADDED: Market App downloads, searches, or updates frequently fail if using WiFi...works only on 3G/EVDO/etc.

 - FREQUENT reboots of HTC Sense upon exiting or switching certain applications....white screen with green "HTC" logo shows while Sense re-loads the user's last scene.

- Some HTML format e-mails not displaying in native e-mail viewer upon opening message (e.g., including messages from HTC's online help ticket tracking system!)

- Copy/Paste text functions now limited in native Mail app (e.g., long press on a message no longer shows Copy All, etc.). Also, copy text trackball function doesn't work....pointer locks up.

- Sometimes significant delay in outgoing calls showing up in call history...up to a minute delay or more...and also delays dialing numbers from the call history list (sometimes fails completely....)

- When editing a multi-day or recurring event, the calendar automatically advances the start and end dates by 1 day.

- Calendar jumps back to today's date after completing any view/edit of an event on a different date. Bothersome if one needs to enter several events on a given future date.

- Calendar "day" view doesn't update to show changes in events you just edited unless you refresh the view or step to another day and back using the arrow buttons

- If you have an event with non-alpha text (e.g., / and in the subject of the event, when you try to share vcalendar it will fail to send via email and will make a 0 byte vcs file.

- Volume buttons often no longer snooze alarms, even if the options are set for the side buttons to snooze the alarm. Must wake up, physically look for small Snooze button on screen and press it (or apparently, the trackball) to snooze an alarm. Problem is inconsistent, depending on alarm settings and how many alarms are set.

- Some Bluetooth headsets and other bluetooth capable devices no longer recognizing, pairing or streaming with Hero that worked fine with 1.5

UPDATE: The Bluetooth connectivity with the Hero under the 2.1 update is HIGHLY dependent on the car kit or Bluetooth device. For example, I was able to maintain a stable connection with a more modern Pioneer head unit in Best Buy, and it even saw the Hero's phone book automatically using the PBAP profile. However, I could not connect at all with an older Pioneer AVIC series unit. I had only partial success with other units, such as a Kenwood 6160 and some Garmin Nuvi's. On others, such as a Tom Tom with Bluetooth, I was unable to connect at all....

- Bookmark sort setting is not being saved

- Same Audio problem as 1.5 had.

- Gmail notifier won't show label even when label is selected.

- Random reboots

- The camera sometimes causes the Auto Backlight feature to be disabled and brightness gets turned up all the way and doesn't revert back to Auto Backlight.

- Facebook for HTC Sense keeping the phone awake 100% of the time in some cases (need verification)? Signing out of Facebook for HTC Sense under Accounts & Sync rumored to help.

- Phone dialer keys ALWAYS cause phone to vibrate when dialing, even if BOTH the haptic feedback and the dialing key tones are turned off in the settings menus.

- Vibration while typing decreases as one types (and sometimes it doesn't vibrate at all)?

- Landscape keyboard reported as consistently laggier than before

Issues -

- (Fixed with hard reset?) Extra HTC widgets sometimes get stuck on installing. After downloading they extra HTC widgets, sometimes they will never finish installing and can't cancel the process because the cancel button is grayed out. Clearing the HTC Data sometimes doesn't work to fix this, requiring "hard" reset.

- (Fixed with hard reset?) Artwork not being recognized by stock music player. After copying album artwork to your music whether you use iTunes or Windows Media Player, it won't show on your phone.

- "Connection Error" dialog FREQUENTLY pops up for some users (just for a second) when launching an app that requires data access or the browser, even if network and/or WiFi connectivity is already present. Dialog box immediately disappears without requiring key press or acknowledgement

- Unable to add unlisted cities in HTC Weather app 2.1.

- On-screen camera controls are now ALWAYS oriented for phone to be in landscape orientation.

- EasyTether doesn't work properly unless the default action settings for what happens when the usb is plugged in is either "charge only" or "disk drive". Then, if usb debugging isn't already on, turn it on. Easytether should work o.k. If it doesn't, uncheck "usb debugging" under the settings->application->development tab and re-check it. There was no separate "sync" option in 1.5/1.6 so I think that might having something to do with it. Probably easytether or driver related.

Quirks -

- ADDED: Touch screen selection feedback sound (if enabled) uses default volume for MEDIA instead of RINGER...weird

- Small version of HTC Digital Clock widget has date off-center when in 24-hour format (e.g., they just hid the "AM" or "PM" but left the date left-justified...looks odd).

- No setting for you to turn off a short vibrate chirp when it connects any call.

- Taking a photo can no longer be done "one-handed" -- reason is that trackball scrolling to zoom camera no longer works - *Updated* Slide finger anywhere on screen to zoom.

Undetermined and/or Unverified Issues:

- Constant synching with Exchange ActiveSync leads to very poor battery life and also repeated notifications of e-mail arrival. Much worse with "as it arrives" as a frequency.

- With sound turned on, phone will alert every few minutes after a new Exchange message arrives even though no further messages have arrived (should only alert once?)

If you'd like to report something new to the list please post it. If you found a fix for any of the above issues please post it.

Re: "- No setting for you to turn off a short vibrate chirp when it connects any call. "

I just spoke with HTC customer service and they said that Sprint requested that the defeat of this annoying feature was removed.

Very weird. It serves no function at all except to tell us that the phone timer starts. As if the timer starting on the screen didn't tell us that the timer started. When I first got phone 5 months ago I thought that this vibration was caused by my ear touching the screen when I brought phone up to my ear. I now know that this wasn't the case but it still causes me to pause when the phone vibrates. Weird also, that we could defeat it before but not now. Almost as if Sprint wanted to be purposefully annoying.

Hello everyone, I just wanted to know if it was just my particular phone or not but I'm having trouble finding the "Evdo Only" option under the wireless menu. I talked to a Tech rep at sprint and was told the option was still there and to run the update on my phone again, but after doing that  there still wasn't any option for that and that's the only way I can receive Evdo because my hero will not switch over automatically. I have my MSL and I found the option for it there but that's to much trouble to go through to switch it. And also I'm having problems with the "YouTube" widget, it says loading constantly on my home screen and when i close the widget and reopen, it says that there was an error loading YouTube and to tap the widget to reload and when I tap it just freezes on loading.  Thanks for any help in advance!!!

I am also finding that when you click on the phone button, instead of the phone showing the correct history of phone calls, it puts a different contacts name along side the number I just called. This will happen over and over again.  I have to completely delete the phone call history for each time the phone puts the number in.  Only for it to happen again the next time I make a call.  It does this for the same contact for missed calls, incoming and outgoing as well.

I don't know if how I am explaining it makes any sense. But it is truly annoying!

I also hate the very short vibration when connecting a call. It startles me everytime it happens.

I also can not turn off vibration when typing numbers on the keypad.

Sorry, but I cannot reproduce the phone history issue you describe.

One of the vibration issues you mention are already in the list and are being discussed over in androidforums.com, the site I give in the beginning of my post.

Regarding turning off vibration when typing (other than the phone dialer keypad)....did you go into Menu-->Settings-->Language & Keyboard-->Touch Input and turn off the "Vibrate when typing" setting?

The problem that I am having started directly after updating my Hero to the new software.  When the screen goes into sleep mode, 90% of the time when i hit either the  red hang up button or the menu button the phone decides it's time to restart.  So far this is the only problem that i am having.  I've done the reboots and even took it to sprint to have them look at it.  I'm not sure how but they think it's the battery.  The same battery that worked just fine before the upgrade.

Constant synching with Exchange ActiveSync. Leads to very poor battery life.  Much worse with "As it arrives" as a frequency.  With same stuff repeated notifications of e-mail arrival. I have sound turned on, it will let me know every few minutes after a new message arrives even though no further messages have arrived. Annoying, should only do it once. Sprint was able to reproduce these issues and are sending me a box stock 1.5 Hero.  I need this to work and will have to live with 1.5 until this issue is corrected or I get a new phone.  They could not provide me a method to take my current phone to 1.5.

The vibrate is defintely ANNOYING!! why would they do this with no way to turn it off....

         The MAJOR problem I am having now is that the phone doesnt ring on incoming calls. I had no problem on 1.5...... ever since I updated ... the problem is really awful.. getting a replacement phone from sprint .. hope this solves the problem...

I don't know if anybody else is having this problem, but I find when I'm trying to scroll up in my conversation to a single person in my text messages, the convo keeps going back to the most recent message. I tried scrolling with my finger, and it keeps jumping back after like 3 seconds, same thing with the trackball. Extremely annoying because I can't view my past messages I've sent or received from a person

It is not your battery. I am having the same issue.

Have you tried shutting it off and removing the battery for 10-20 seconds and then kicking it back on? That seemed to clear up a bunch of other peoples issues that were similar.

I am having a hard time attaching 1meg pictures to my text messages. I have my default to allow 1meg but whenever I attach a picture it says too large and shrinks the picture down to 7kb. It will say 7kb/1000kb and the picture is small and low quality. I am not sure what else to do other than set my message settings to the max at 1meg. Also, the file size of the picture I took from the phone is only 500kb so it really isn't too large of a file. I didn't have this problem before I did the 2.1 upgrade. Anyone else having this problem?

I have the same problem. Did you find a solution?

Yeah, well, you know what ?

I like this functionality.

Because sometime it takes over 10 seconds for my frickin phone to connect when I've pressed a contacts number. That little vibration tells me ive connected without having to lift the damn phone to my face.

If you have a calendar event with any text in the BODY of the event (the BIG box, not the subject or location) when you try to share via vcalendar it will fail to send via email (at least) and will make a 0 byte vcs file and say it cant find attachment etc. if you try to resend from the outbox that it is now stuck in.

Repeated multiple times on 2 different heros.

Don't get me wrong I love the update! Couldn't even share before.