Just like the issues that many experience with other HTC models, don't look for HTC to do anything about this. They don't have to...they have your money. People are so brainwashed that they will continue to buy whatever exciting looking crap companies like HTC put in front of them.

Based on the experience that my wife and I have had with their phones and their complete lack of even a pretense of support much less actual caring. The great loss here is that HTC has now become one of the largest cell phone manufacturers in the world and dominates the Android market.

Worse still is the fact that not one single cell phone company has the slightest bit of scruples. They are the modern version of the classic carpet-bagger, and maybe the 70's car salesman.

In short, don't hold your breath for a fix. Its not coming.

Hi I am an htc incredible user and have had my phone since December of 2010. I have noticed poor signal quality and the htc tech I spoke with indicated there were a number of variables that cause problems with signal strentch. It could be towers, infrastructure of buildings, how you hold the phone, etc....when I indicated that I had made the same call on a samsung and my htc to test this theory out the samsung never had dropped or choppy conversation, but my htc did. They also indicated that on their forum (this forum) there were no issues posted about signal strength. In face he gave me this site to look at. So how ironic I find information about the issue I was complaining about. When will HTC FIX THIS? Thanks for letting me share my experience

Am I glad I finally found this forum and particularly this thread....I've been having a problem with the Incredible, or as I like to call it "Incredible Piece of ****) from day # 1.  I get no bars on my phone when I am indoors, and no I do not live & work in a bunker.  I returned my first phone within the 30 day guarantee thinking it was a bad unit, but sure enough it kept happening on the second unit also.  I also have tested out the signal issue with 2 other phones (Moto Droid X & Berry 8530) both with Verizon and my Incredible side-by-side and whereas the 2 other phones mentioned above got atleast 2-3 bars, my incredible had 0, zippo, bars.  I am no RF engineer, but clearly this points to the device and not the service from VZW.  I go through this day in and day out with no service indoors and by 2 PM my battery is dead from constantly searching for a signal.  

I have spoken to VZW customer service numerous times and all they can say is we can send you out another phone of the same make and model and I refuse their offer because I know what the end result is going to be.  This is no fault of Verizon's service, other than the fact they picked this device in their lineup.  

I really hope people get to read this thread before they even think about buying a HTC incredible, and not make the same mistake I did by buying this worthless device.

Thanks a lot HTC!

Had mine for eleven months now almost, and am still awaiting my first dropped call.  I wish the same could be said for my wife's newer LG Octane.

Sometimes I think that a lot of the whiners here expect perfection.  On the other hand, they may be working for Motorola, Apple or AT&T, just trying to cast doubt on the technical prowess of the HTC Incredible.  The HTC Incredible is considerably above average in reception, and indeed is the best of any cell phone I have ever used from any manufacturer going back all the way to the beginnings of public use of cell phones when the things weighed four pounds.

Is is perfect in every way?  No.  Its voice dialing is abysmal, its battery life (although much improved since the advent of FroYo) could be much better, and its email client has some quirks.  But reception issues are just plain not there, period, and the phone performs well and reliably even in low signal strength areas where other highly regarded units consistently fail.

HTC Desire with Alltel, spotty in residential areas, especially at home! Wife have LG with Straight Talk at Wal-Mart and gets all bars. What's up with that?

it is a great phone , better than iphone i would say or blackberry , but so damn difficult to set up a simple thing such as call forwarding, you gotta sign up to htc sense , and if you press FRENCH  by accident on your phone , it is one hell of a task to find a way to reset and press ENGLISH in order to set up and/or activate htc sense forum ,  let me put it this way , if you are willing to put up with the headaches and frustrations , buy HTC incredible , if you want simplicity and ease of use buy iPHONE or BLACKBERRY , and the support is just plain terrible