This is what I have done to solve my battery issues: Purchased the 2150mAh battery. This thing is a monster, but it really doesn't make the phone feel that much bigger. I would say it is easier to hold the phone now. I wasn't able to find it in any Walk-In VZW stores, so I ordered it from Verizon...

IF YOU CANNOT FIND A SOLUTION TO YOUR ISSUE OFFLINE, CALL TECH SUPPORT. E-MAIL TECH SUPPORT. DO NOT SIT ON A FORUM AND WHINE BECAUSE YOU'RE NOT INTELLIGENT ENOUGH TO SEEK HELP!! Ok, I vented. I'm fine now.