A Hard Reset restores the original factory settings and will erase all downloaded content, including ringtones, contacts stored in the handset memory, etc. It does not erase data stored on the SIM card or memory card (if available).
Menu Path Method
What if the phone is completely unable to turn on? I have two of these phones, both died. Both are charged. Both are just blank screens and unable to turn on. Phones purchased new about a year ago.
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