I need of the help you; I have bought this cellphone HTC Tilt
8925 AT&T and fallow the steps to charger the bettery for 8 hours
and when I turned on appeared this screen (image attached); tried to
connect on PC and directly on outlet power but the problem persisted; I
have sent the device to the seller and he told me that replaced the battery and the cellphone worked; 2 days ago received again the cellphone and did the charger but only appear this screen (image attached). I did a video and put on youtube, you can see in this link: http://www.youtube.com/watch?v=FaLABq5hYdk
the seller said this about the video and problem: From what I can see,
it is my best guess that the proper voltage/amps are not getting to the
phone. The phone
took so long to get to you this time, it could be that the battery is
drained beyond being charged. For the phone to function properly, the
battery must be in, not just the phone plugged in without the battery.
At this point, my only other guess is that the charger may not be
working properly. Is it possible for you to insert the battery and allow
the phone to charge over night in your car with the car charger
we supplied? If you do that and it turns out to work, then obviously
there is something wrong with the AC charger. You mentioned the USB
plug, but I don't know for sure if the phone charges while plugged into USB.
I disagree with him and I answered this: The eletric power it's all or
nothing; you can see the cellphone turn on even with the battery or
using the outlet or USB from the computer; if the power do not works,
the device did not turn on, but the device turn on and only can see that
screen, my opinion is that there is a software problem cellphone. I
have another HTC cellphone and used this charger that comes with the new cellphone and that you saw on youtube video and my old HTC cellphone turn on perfectly without battery.
I NEED OF HELP OF YOU: THIS PROBLEM IS IT BATTERY OR SOFTWARE OF THE
CELLPHONE?? I THINK THAT IS NOT THE BATTERY. ANY SUGGESTION IT'S
THANKS AND PLEASE HELP ME.
how did you solve it ?
Hello friend; the problem it was the hardware of the cellphone and the seller changed for me, now I have a HTC touch Pro 2 T7373.
Thx and have a nice week
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