HTC HD2 ACCIDENTLY DELETED (FORMAT)SD CARD - HTC HD2 (T-Mobile) - Windows Phone Forums

HTC HD2 SD CARD REPLACEMENT UPDATE: 3 MAY 2011 (TUESDAY)

The method required to receive a HTC HD2 SD card replacement deadline is 6 May 2011. After this date a different process will be implemented by HTC but they will honor anyone stating they purchased the HTC accessory or item after this date.

When you call (888) 716-3594 the only way they will replace this $86.00 dollar HTC HD2 SD card if it is defective. It doesn't store information anymore. Stating you erased the information will only hinder your receiving a replacement and goodluck.

Read the following email that will be sent after order is placed. You will need a debit or credit card to place order. If you don't send back the defective SD card in thirty days it will be charged. Hope this assists. Nothing can replace commonsense. Your card is defective and doesn't store data.

___________________________________________________________

Dear Valued Customer,

Your request for an Advanced Replacement has been approved.

Order Number(s):USM XXXXXXXXXXX-XXXXXXX

At the time of your order setup, your credit card information was
collected. To avoid being charged for your replacement accessory, please
follow the instructions below:

1. When you receive your package, please remove the enclosed replacement
accessory. This is yours to keep.

2. Please place ONLY your original defective accessory in the box. Please
DO NOT include any other accessories that are not covered under this RMA.

3. Securely cushion the contents in the box so it is not loose. Make sure
you use enough cushioning material to ensure that the contents do not move
when you shake the container.

4. You will be responsible for in-bound shipping charges.
We recommend using a shipping method that will provide you with a tracking
number.

5. Please write the following shipping address in bold capital letters on
the front of the box:

HTC Accessory Replacement Department
3719 West 96th Street
Indianapolis, Indiana 46268

6. Clearly label the package with your Order Number(s). Packages without a
valid Order Number(s) will be returned to the sender at their expense.

HTC is not responsible for shipping damage or loss of goods for non-RMA
items. Failure to follow the procedures outlined above will delay the
process or void your order Number(s).

Failure to return the original accessory within 30 days of receipt will
result in the original MSRP and shipping costs of the accessory to be
charged to your credit card.

If you wish to check your replacement status, please contact us at
1-888-871-3305.

Thank you for choosing HTC. We appreciate your business.

Sincerely,
HTC Customer Care
1-888-871-3305