產品討論
瀏覽 : 43873
分享

[問題] Butterfly S LTE 更新至 5.0.2 之後,充電一段時間後會自動重開機

一般用戶

等級1

路過旅人

文章分類:HTC Butterfly s

dreamofpilot2015-7-16 22:23

請問一下有沒有 BFS 的使用者,也有一樣的問題呢?

前一陣子 OTA 升級到 5.0.2 之後,
只要手機插上充電線,不用一個小時內一定會自動重新開機...而且會產生 Error report...
不管是單純充電還是跟電腦或是跟汽車連接都是一樣
請問這是什麼問題啊orz???
補充一下,但是如果在線不拔掉的情況下,只要重開機之後,就不會再重開一次...但是一旦拔除充電線再重新接上...就又會發生一樣的狀況
另外升級之前,4.4.2 都沒有這樣的問題~~之前有測試過,這個版本連在安全模式底下也會有一樣的結果

抓 code 出來看只有看到這個比較有可能是原因~~可否幫忙解惑一下?

google 了一下好像有不少 BFS 的使用者有遇到這個問題~~
想請問該如何解決...非常困擾啊@@
是原生 Kernel 的問題嗎???跟系統有衝突?
謝謝~

  1. <p class="MsoPlainText"><span lang="EN-US">[17269.172802] c2
  2. 10923 Process VideoDecMsgThre (pid: 10923, stack limit =
  3. 0xd1ce02f8)

  4. [17269.172833] c2  10923 Stack:
  5. (0xd1ce1db0 to 0xd1ce2000)

  6. [17269.172863] c2  10923 1da0:                                     c4d28800
  7. de4300b4 00000000 c4d28800

  8. [17269.172894] c2  10923 1dc0: 00000003
  9. c02c1ab8 c4d28800 c0eafcc8 00000003 c02bf5a0 de4300b4 b3c45cf8

  10. [17269.172955] c2  10923 1de0: 00000002
  11. c02e3e90 dd474000 dd47401c d2427400 ddc7f500 00000002 c0e03900

  12. [17269.172985] c2  10923 1e00: d1ce0000
  13. c0e2aa20 d1ce1e9c c07fddd0 dd41da00 c00c0c14 c00c0ad4 c4115900

  14. [17269.173046] c2  10923 1e20: d2427400
  15. c090b010 00000002 00000002 b3c45cf4 00000000 d1ce1e54 c00ba524

  16. [17269.173077] c2  10923 1e40: 00000000
  17. dd41da00 00000002 00000000 d1ce1e74 c00ba600 00400100 dd41da00

  18. [17269.173107] c2  10923 1e60: 00000002
  19. dd41dc98 00000002 00000001 d1ce1e9c c00bd34c 00000000 d1ce0000

  20. [17269.173168] c2  10923 1e80: da395e28
  21. c0fd83b4 c0fd83b0 ffffffff 7fffffff 7fffffff d1ce1eac c07fe014

  22. [17269.173199] c2  10923 1ea0: c0fd83b4
  23. 00000001 00000001 c00d4620 00000000 b74bc000 ddc7f500 da45e308

  24. [17269.173230] c2  10923 1ec0: 0000000a
  25. 0000003a 000000d0 d1ce1eec 00000001 c0212020 b74bc79c c00d59c4

  26. [17269.173291] c2  10923 1ee0: d1ce0000
  27. 00000031 b3e7404a 00040257 00000000 00000000 da45e300 00000020

  28. [17269.173321] c2  10923 1f00: 40087618
  29. 00000020 d1ce0000 b3c45cf8 ddd40750 c0164dac dd66dd00 c01658ec

  30. [17269.173352] c2  10923 1f20: d1ce1f44
  31. 00000000 00000001 c02138dc 00000000 00000002 b74bc430 00000000

  32. [17269.173413] c2  10923 1f40: 00000000
  33. 00000001 00000000 de5dc190 dd66dd00 d1ce1f3c 00000002 b74bc430

  34. [17269.173443] c2  10923 1f60: da45e300
  35. 00000000 da45e300 b3c45cf8 40087618 00000020 d1ce0000 00000000

  36. [17269.173474] c2  10923 1f80: b3e7404a
  37. c0165988 00000020 00000001 b74bc430 00000002 00000000 00000036

  38. [17269.173535] c2  10923 1fa0: c000e984
  39. c000e800 b74bc430 00000002 00000020 40087618 b3c45cf8 b3c45ce8

  40. [17269.173565] c2  10923 1fc0: b74bc430
  41. 00000002 00000000 00000036 b74bd848 00000006 b6ef6f65 b3e7404a

  42. [17269.173596] c2  10923 1fe0: b74bd830
  43. b3c45cd8 b6f23c35 b6f1e578 600d0010 00000020 00000000 00000000

  44. [17269.173687] c2  10923
  45. [<c02dec6c>] (ddl_vidc_decode_get_avg_time+0x8/0x14) from
  46. [<c02c7c30>] (vcd_send_flush_done+0xa4/0xd4)

  47. [17269.173748] c2  10923
  48. [<c02c7c30>] (vcd_send_flush_done+0xa4/0xd4) from [<c02c1ab8>]
  49. (vcd_flush_in_invalid+0x7c/0xa4)

  50. [17269.173809] c2  10923
  51. [<c02c1ab8>] (vcd_flush_in_invalid+0x7c/0xa4) from [<c02bf5a0>]
  52. (vcd_flush+0x78/0xb4)

  53. [17269.173870] c2  10923
  54. [<c02bf5a0>] (vcd_flush+0x78/0xb4) from [<c02e3e90>]
  55. (vid_dec_ioctl+0x18f0/0x373c)

  56. [17269.173931] c2  10923
  57. [<c02e3e90>] (vid_dec_ioctl+0x18f0/0x373c) from [<c0164dac>] (vfs_ioctl+0x28/0x3c)

  58. [17269.173993] c2  10923
  59. [<c0164dac>] (vfs_ioctl+0x28/0x3c) from [<c01658ec>]
  60. (do_vfs_ioctl+0x534/0x588)

  61. [17269.174054] c2  10923
  62. [<c01658ec>] (do_vfs_ioctl+0x534/0x588) from [<c0165988>]
  63. (sys_ioctl+0x48/0x70)

  64. [17269.174115] c2  10923 [<c0165988>]
  65. (sys_ioctl+0x48/0x70) from [<c000e800>] (ret_fast_syscall+0x0/0x30)

  66. [17269.174176] c2  10923 Code: e28dd040
  67. e8bd8070 e2903fce 13013130 (17900003)

  68. [17269.174267] c2  10923 ---[ end trace
  69. da227214a82491bf ]---
  70. <span style="line-height: 1.5;">[17269.174328] c2  10923 Kernel panic - not syncing: VideoDecMsgThre PC:ddl_vidc_decode_get_avg_time+0x8/0x14 LR:vcd_send_flush_done+0xa4/0xd4</span></span></p>
複製代碼



本文章最後由( dreamofpilot )於 2015-7-16 22:27 編輯


本文章最後由( dreamofpilot )於 2015-7-16 23:38 編輯

本文章最後由( dreamofpilot )於 2015-7-16 23:40 編輯

本文章最後由( dreamofpilot )於 2015-7-17 09:35 編輯

檢舉 回應

一般用戶

等級1

路過旅人

dreamofpilot2015-7-16 22:25

ah.....這 code 怎麼只有出現 100 行......接著貼下去

  1. [17269.174389] c0    311 CPU0: stopping
  2. [17269.174450] c0    311 [<c0014160>] (unwind_backtrace+0x0/0x11c) from [<c0013494>] (handle_IPI+0x100/0x1d4)
  3. [17269.174511] c0    311 [<c0013494>] (handle_IPI+0x100/0x1d4) from [<c00086dc>] (gic_handle_irq+0x184/0x198)
  4. [17269.174572] c0    311 [<c00086dc>] (gic_handle_irq+0x184/0x198) from [<c000e400>] (__irq_svc+0x40/0x70)
  5. [17269.174603] c0    311 Exception stack(0xdd32fe10 to 0xdd32fe58)
  6. [17269.174633] c0    311 fe00:                                     00000000 dad6e800 dd32fe2c 00000005
  7. [17269.174664] c0    311 fe20: dd32fef8 dedf6fc0 dedf6fc0 d772b014 d772b014 d772b013 dd32e000 00000000
  8. [17269.174725] c0    311 fe40: 0000000c dd32fe58 c0212020 c0160278 60000013 ffffffff
  9. [17269.174756] c0    311 [<c000e400>] (__irq_svc+0x40/0x70) from [<c0160278>] (link_path_walk+0x4c/0x7f8)
  10. [17269.174817] c0    311 [<c0160278>] (link_path_walk+0x4c/0x7f8) from [<c01632b4>] (path_openat+0x9c/0x374)
  11. [17269.174878] c0    311 [<c01632b4>] (path_openat+0x9c/0x374) from [<c0163660>] (do_filp_open+0x2c/0x78)
  12. [17269.174939] c0    311 [<c0163660>] (do_filp_open+0x2c/0x78) from [<c0155170>] (do_sys_open+0xdc/0x1d8)
  13. [17269.174969] c0    311 [<c0155170>] (do_sys_open+0xdc/0x1d8) from [<c000e800>] (ret_fast_syscall+0x0/0x30)
  14. [17269.175030] c1      0 CPU1: stopping
  15. [17269.175091] c1      0 [<c0014160>] (unwind_backtrace+0x0/0x11c) from [<c0013494>] (handle_IPI+0x100/0x1d4)
  16. [17269.175152] c1      0 [<c0013494>] (handle_IPI+0x100/0x1d4) from [<c00086dc>] (gic_handle_irq+0x184/0x198)
  17. [17269.175183] c1      0 [<c00086dc>] (gic_handle_irq+0x184/0x198) from [<c000e400>] (__irq_svc+0x40/0x70)
  18. [17269.175213] c1      0 Exception stack(0xdee5df60 to 0xdee5dfa8)
  19. [17269.175274] c1      0 df60: 00000000 00000000 00000001 00000000 c0f30534 00000000 c41093ec 00000001
  20. [17269.175305] c1      0 df80: c0f30534 511f06f0 00000001 00000000 00000000 dee5dfa8 c00b4430 c005bb48
  21. [17269.175335] c1      0 dfa0: 60000013 ffffffff
  22. [17269.175396] c1      0 [<c000e400>] (__irq_svc+0x40/0x70) from [<c005bb48>] (msm_cpuidle_enter+0x1dc/0x1f0)
  23. [17269.175458] c1      0 [<c005bb48>] (msm_cpuidle_enter+0x1dc/0x1f0) from [<c059a338>] (cpuidle_enter+0x14/0x18)
  24. [17269.175519] c1      0 [<c059a338>] (cpuidle_enter+0x14/0x18) from [<c059a7a4>] (cpuidle_idle_call+0xa8/0x13c)
  25. [17269.175580] c1      0 [<c059a7a4>] (cpuidle_idle_call+0xa8/0x13c) from [<c000f864>] (cpu_idle+0x58/0xf0)
  26. [17269.175641] c1      0 [<c000f864>] (cpu_idle+0x58/0xf0) from [<80608160>] (0x80608160)
  27. [17269.175671] c3      0 CPU3: stopping
  28. [17269.175732] c3      0 [<c0014160>] (unwind_backtrace+0x0/0x11c) from [<c0013494>] (handle_IPI+0x100/0x1d4)
  29. [17269.175793] c3      0 [<c0013494>] (handle_IPI+0x100/0x1d4) from [<c00086dc>] (gic_handle_irq+0x184/0x198)
  30. [17269.175854] c3      0 [<c00086dc>] (gic_handle_irq+0x184/0x198) from [<c000e400>] (__irq_svc+0x40/0x70)
  31. [17269.175885] c3      0 Exception stack(0xdee93f60 to 0xdee93fa8)
  32. [17269.175915] c3      0 3f60: 00000000 00000000 00000001 00000000 c0f30534 00000000 c411b3ec 00000003
  33. [17269.175976] c3      0 3f80: c0f30534 511f06f0 00000003 00000000 00000000 dee93fa8 c00b4430 c005bb48
  34. [17269.176007] c3      0 3fa0: 60000013 ffffffff
  35. [17269.176037] c3      0 [<c000e400>] (__irq_svc+0x40/0x70) from [<c005bb48>] (msm_cpuidle_enter+0x1dc/0x1f0)
  36. [17269.176098] c3      0 [<c005bb48>] (msm_cpuidle_enter+0x1dc/0x1f0) from [<c059a338>] (cpuidle_enter+0x14/0x18)
  37. [17269.176159] c3      0 [<c059a338>] (cpuidle_enter+0x14/0x18) from [<c059a7a4>] (cpuidle_idle_call+0xa8/0x13c)
  38. [17269.176221] c3      0 [<c059a7a4>] (cpuidle_idle_call+0xa8/0x13c) from [<c000f864>] (cpu_idle+0x58/0xf0)
  39. [17269.176251] c3      0 [<c000f864>] (cpu_idle+0x58/0xf0) from [<80608160>] (0x80608160)
  40. [17269.276968] c2  10923 [MDM][COMM] mdm_panic_prep: setting AP2MDM_ERRFATAL high for a non graceful reset
  41. [17269.678036] c2  10923 set_restart_reason: set restart reason = 776655aa
  42. [17269.678067] c2  10923 set_restart_msg: set restart msg = `KP: VideoDecMsgThre PC:ddl_vidc_decode_get_avg_time+0x8/0x14 LR:vcd_send_flush_done+0xa4/0xd4'
  43. [17269.678128] c2  10923 Rebooting in 5 seconds..
  44. [17274.690031] c2  10923 Restarting Linux version 3.4.10-g7835ef8 (and@AABM) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu Mar 26 14:14:58 CST 2015
  45. [17274.690062] c2  10923
  46. [17274.690092] c2  10923 Going down for restart now
  47. [17274.690153] c2  10923 msm_restart: Kernel command line:  poweron_status=1 reset_status=0 board_dlxp_ul.disable_uart3=0 diag.enabled=0 board_dlxp_ul.debug_uart=0 userdata_sel=0 androidboot.emmc=true androidboot.pagesize=2048 skuid=0 ddt=20 ats=0 dap=6  androidboot.lb=1 uif=?2Sg ro.op=0 td.sf=1 td.td=1 td.ofs=328 td.prd=1 td.dly=0 td.tmo=300 hlog.ofs=628 un.ofs=696 imc_online_log=0 androidboot.efuse_info=3FSL androidboot.baseband=4T.31.3218.26 androidboot.cid=HTC__621 androidboot.devicerev=2 androidboot.batt_poweron=good_battery androidboot.carrier=TWM-TW androidboot.mid=PO6821000 androidboot.hasfp=0 enable_zcharge=33 androidboot.keycaps=qwerty androidboot.dq=PASS androidboot.mode=normal androidboot.serialno=********7324 androidboot.bootloader=1.61.0000 bpht=0x3E8 androidboot.nledhw=0 androidboot.ddrmid=(0x6) acpu.footprint=0B0B0B0B abnrst=1 zygote_oneshot=off kmemleak=off rpm_debug.enable=0 console=ttyHSL0,115200,n8 androidboot.hardware=dlxpul user_debug=31
  48. [17274.690336] c2  10923 msm_restart: restart by command: []
  49. [17274.690367] c2  10923 Powering off MDM...
  50. [17276.695158] c2  10923 Power off MDM down...
  51. [17276.695189] c2  10923
  52. [17276.695189] c2  10923 [K] Restarting Linux version 3.4.10-g7835ef8 (and@AABM) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu Mar 26 14:14:58 CST 2015
  53. [17276.695219] c2  10923
  54. [17276.695464] c2  10923 msm_restart: PS_HOLD to restart
  55. [1935640]

  56. ###[ RAMDUMP Mode ]###

  57. [1953097] ramdump_real_rst_msg: KP: VideoDecMsgThre PC:ddl_vidc_decode_get_avg_time+0x8/0x14 LR:vcd_send_flush_done+0xa4/0xd4
  58. [1954337]

  59. ------------- SBL footprint extraction -------------
  60. [1954351] ========== SBL BACKUP(0x2A03FE80) ==========
  61. [1954364]  sbl1_mc = 0xCAFFEE77
  62. [1954376]  sbl2_mc = 0xCAFFEE88
  63. [1954389]  sbl3_mc = 0xCAFFEE77
  64. [1954401]  boot_config = 0xCAFFEE9E
  65. [1954413]  boot_do_procedures = 0xCAFFEE07
  66. [1954426]  boot_procedures_function = 0xCAFFEE77
  67. [1954438]  sbl1_pshold_wa = 0xCAFFEE11
  68. [1954451] ------------- END SBL footprint extraction -------------

  69. [1954467] ramdump_show_rst_msg: IMEM: 0x776655AA
  70. [1955062] ramdump_show_rst_msg: PMIC: RESIN_N (0)
複製代碼



檢舉 回應

一般用戶

等級1

路過旅人

dreamofpilot2015-7-17 09:39

從昨天晚上到今天突然又有一個新發現,就是如果螢幕不休眠...手機就不會自動重新開機!!!

也就是說會重新開機的狀況是:
1. 接上充電傳輸線
2. 手機螢幕休眠

只要這樣做很快手機就會自動重新開機並產生 error report...report 內的 log 大概就像我前面貼的那樣~

但是如果接上充電傳輸線,但是螢幕 stay awake 的話
這樣就不會有事...就算嗣後移除連接線,這時候讓 screen off 也不會重新開機

請問這究竟是什麼問題orz

檢舉 回應

一般用戶

等級5

新秀大大

p428712015-7-17 10:30

我在版上還沒見過這問題
既然是更新後才出現的問題
要不要先備份你手機資料然後重置
大升級我都建議重置
這樣手機比較乾淨
也會跑比較順

檢舉 回應

一般用戶

等級1

路過旅人

dreamofpilot2015-7-17 14:08

p42871 發表於 2015-7-17 10:30
我在版上還沒見過這問題
既然是更新後才出現的問題
要不要先備份你手機資料然後重置

因為這個問題   已經重置過很多次囉
每次都還有做雙 WIPE...
更新到 5.0.2 之後手機雙 wipe 的次數還超過我過去幾年的總和.....................

但是...依然會出現這樣的狀況...

由於進 Safe mode 下也會出現這個問題
所以我大膽推測應該是系統本身或是原廠原生app的問題
而非其他 app 影響.....(攤手)...

檢舉 回應

一般用戶

等級5

新秀大大

p428712015-7-17 15:27

dreamofpilot 發表於 2015-7-17 14:08
因為這個問題   已經重置過很多次囉
每次都還有做雙 WIPE...
更新到 5.0.2 之後手機雙 wipe 的次數還超 ...

樓主應該沒刷CODE吧? 如果真的是軟體問題,樓主可能需要送原廠降版或等候更新檔案出來。
還有一個方式你可以考慮  如果剛好住台北,台中,高雄建議到客服中心請他們重灌軟體

應該就可以解決你的問題了

檢舉 回應

一般用戶

等級4

模範鄉民

jeffchoug2015-7-17 16:24

55555555~~~~

唉~~~~

我看,我家人在用的BFS還是暫時不要更新啦~~~~

I love HTC
檢舉 回應

分享