HTC論壇

標題: vive pro退貨可以不退錢嗎? [打印本頁]

作者: 395336d4-f914-4173-9a13-b08171c81686 時間: 2018-8-3 14:30
標題: vive pro退貨可以不退錢嗎?
爛爆了 vive pro退貨遲遲不退錢一直說10-15天會退都已經快兩個月了還在跟我說10-15天會退持續追中中

是不是到明年還在跟我說10-15天會退明天再不退就提出訴訟

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作者: 0fc12462-318a-4aa4-8e79-7ff16900039e 時間: 2018-8-3 16:27
哈囉您好，

需麻煩您私訊提供訂單編號及訂購人姓名、電話，將再轉交相關單位協助確認。謝謝您！

作者: fcf8fb17-f834-46fd-8a98-9fb2843862bf 時間: 2018-8-4 02:39
退錢應該是刷退信用卡費用吧？如果過了結帳日仍收到此筆信用卡費用帳單的話，可以打電話給發卡銀行，告知此筆消費已刷退，銀行確認確實已刷退是可以不用繳的。

作者: 395336d4-f914-4173-9a13-b08171c81686 時間: 2018-8-4 04:43

yedda 發表於 2018-8-4 02:39
退錢應該是刷退信用卡費用吧？如果過了結帳日仍收到此筆信用卡費用帳單的話，可以打電話給發卡銀行，告知此 ...

銀行匯款⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯

作者: fcf8fb17-f834-46fd-8a98-9fb2843862bf 時間: 2018-8-4 13:13

opjqq 發表於 2018-8-4 04:43
銀行匯款⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯

呃，這個就....，那趕緊提供相關資訊給管理員，請她幫你加速處理吧

作者: 395336d4-f914-4173-9a13-b08171c81686 時間: 2018-8-4 23:57

yedda 發表於 2018-8-4 13:13
呃，這個就....，那趕緊提供相關資訊給管理員，請她幫你加速處理吧
...

退貨之後打給HTC客服說10-15天會退
過了10天後再打客服說10-15天不是10天會退
又過了10天再打客服說會聯絡相關單位
再過10天繼續打客服說會加速幫處理
又過10天客服說聯絡不到我所以要在等10-15天？？？(直接匯款就好聯絡我幹嘛？？？）
過了10天沒下文
度爛

作者: 395336d4-f914-4173-9a13-b08171c81686 時間: 2018-8-6 20:07
今天HTC有打電話來了跟我要了銀行帳號
當初說不用直接調之前匯款帳號就行現在又要
然後又是那一句叫我等10-15天
真的無語了...
我想可能過了10天又要繼續在等10天...........
無止境的10天..............

作者: fcf8fb17-f834-46fd-8a98-9fb2843862bf 時間: 2018-8-7 03:26

opjqq 發表於 2018-8-6 20:07
今天HTC有打電話來了跟我要了銀行帳號
當初說不用直接調之前匯款帳號就行現在又要
然後又是那一句叫我 ...

一拖拖2個月，真的很誇張。網購以後還是用信用卡刷吧，退貨、退款也比較便利。

作者: 395336d4-f914-4173-9a13-b08171c81686 時間: 2018-8-7 15:48
在今天每10分鐘打給客服奪命連環摳每個都罵過一輪終於答應明天退款一定要搞到客服每個都認識我才甘心1950消費者保護專線要5天告詐欺只需一天詐欺乃公訴罪無法撤銷等者法院見吧惹毛我那就大家一起玩
不想當奧客這也是你們逼得 100個抱歉也沒用我要的很簡單只要退錢簡單複雜化告到詐欺才會退
這麼大的公司退不出錢而且還是台灣的htc

作者: 0fc12462-318a-4aa4-8e79-7ff16900039e 時間: 2018-8-14 16:47
您好，不好意思造成您的不便！目前經與相關單位確認，已於8/8完成退款。謝謝！

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