HTC論壇

標題: U11 home鍵失效 [打印本頁]

作者: cb3d77fd-606f-46cd-bd25-1df9aba9f7e5    時間: 2020-8-6 20:22
標題: U11 home鍵失效

HTC U11 home鍵失效、指紋辨識功能不能用、也不會震動,他完全失效,以下是我嘗試檢查過程:

1.到設定檢查指紋辨識,在設定頁面中有看到指紋辨識器,也可以進入。看了相關設定也沒問題。

2.接這我重新開機,設定中的指紋辨識器無法進入了....而且頁面會當掉....

3.使用安全模式,也是一樣....

4.更新,指紋辨識器不見了!!

5.手機重置,指紋辨識器也沒出現.....



網路上看到蠻多人home鍵失效或指紋無法辨識等問題的,也有人說清空瀏覽頁面的,也沒效....請問還有什麼方法嗎?還是只剩送修一途??

作者: 9f71a1ad-0380-43d4-8346-0be8cf5baaeb    時間: 2020-8-7 09:51
您好,建議您可以聯絡我們HTC客服專線 0809-090-166 / (02)2162-6788,將由我們專人來為您協助服務/檢測維修
作者: cb3d77fd-606f-46cd-bd25-1df9aba9f7e5    時間: 2020-8-13 18:01
HTC小博士 發表於 2020-8-7 09:51
您好,建議您可以聯絡我們HTC客服專線 0809-090-166 / (02)2162-6788,將由我們專人來為您協助服務/檢測維 ...


已打去客服,客服說需送修,首先先收一筆檢修費300元,再依報價收取維修費。

Home鍵突然失效並且手機找不到設定home鍵並不是只有我這支手機,網路上有許多相同受災戶,明顯是htc的問題(硬體太爛((硬體壞掉還找得到設定吧....))或軟體問題)並不是使用者使用不當,還要跟用戶收檢測費及維修費,這合理嗎?這種處理方式太糟了,感覺被詐財.....

我家目前有2支htc,現在一支已經不能使用,另一支還要擔心不知哪時候不能用.....支持台灣品牌卻.....

作者: 7f9b272e-e8ad-4be7-877d-fbe71eaa7518    時間: 2023-3-10 10:57
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作者: 49cbec3b-9551-4a68-8ec8-312bf1556427    時間: 2023-6-2 14:58
One possible method is to shut down the HTC U11 and boot it into recovery mode by holding down the fnf volume down and power buttons simultaneously. From the recovery menu, select "Wipe cache partition" and confirm. This cleans up temporary system files that may be causing problems.

作者: 5e525fb5-8e51-497f-8dcf-c36af5667e63    時間: 2023-6-6 16:05
如果您的 HTC U11 手機仍在保修期內,among us 或者您已購買了擴展保修計劃,建議您聯繫 HTC 的客戶支持部門。他們可以提供更進一步的指導和解決方案。

作者: 96d648f6-bbc1-4a4a-b974-b836395b53e1    時間: 2023-7-17 09:28
如果您的HTC U11仍在保修期內,可以聯繫HTC的客戶支援部門,並提供您遇到的問題。他們可能會為您提供進一步的幫助或指示您如何進行維修 My Singing Monsters

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nerrty 發表於 2023-8-15 20:15
Play the Lovatts daily word puzzles online for free. Find the mysterious solution concealed in the p ...

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Thanks for providing solution.
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