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HTC, could you please clarify the Netflix playback capabilities on the U12+? Currently, the Netflix app shows that the U12+ has Widevine DRM Security Level L3, limiting it to standard definition. However, third-party device information apps, such as DRM Info or DevCheck, show the U12+ as having Security Level L1, which would typically allow HD playback.
The HTC U11+ supports HD playback, yet the U12+—an updated, 2K HDR-capable device—appears restricted to SD quality in Netflix. If the U12+ indeed meets L1 specifications, could HTC work with Netflix to address why its app shows L3? Additionally, if there are any compatibility issues with L1, is there a plan to release an update to enable HD playback on the U12+?
It would be helpful if HTC could also address existing issues such as rotated photos when saving to SD. An update fixing both concerns would enhance the user experience and meet the device’s high-performance expectations.