I purchased this by device from someone online it is a Taiwanese version HTC 10 running 1.8 0.709 point one I do not know if I'm running the most latest software and I get an error when I try and update OTA the device is s-off but locked
Help 作者: 06dd1b8e-18ea-4b37-825e-1c25709a2163 時間: 2016-11-30 14:23
Sir, imay i kown the phoe has been rooted or not?
And the other important point is taiwan vision only suit ota updatre from Taiwan.
If you're in othet county, maybe ota will fail.
i suggest you ask the local htc customer service for the details .
Best regards 作者: 55e80206-6a63-408c-89d3-2797683da7f9 時間: 2016-11-30 17:24
Hi,
Try to use the system restore and format your SD card, make sure your phone is not rooted.
It should be good.
PS: I'm currently use the taiwanese version, and living in europe, I have no problem about OTA. So doesn't matter where you live, you should update your system without problem.